ERI 112: Measurement Principles and Methods for ERI Programs
Synopsis: Measurement efforts are central to the success of any Enterprise Risk Intelligence program. The ability to track, measure, and communicate functional performance - as well as the actual value of the information products - is directly tied to a program’s strategic impact, ROI, and longevity. This Webinar will introduce analysts to key measurement concepts and applications that can immediately benefit most ERI programs and their stakeholders.
·What to Measure and Why ·The Myth of Immeasurability ·Measurement Challenges and Opportunities ·Intelligence and Uncertainty Reduction ·Calculating the Value of Intelligence ·Etc.
ERI 115: Introduction to Risk Judgment & Decision Making
Synopsis:With well over a half century of evidence derived from Operations Research and Decision Sciences, there is little doubt about the superiority of statistical inference over clinical and expert judgment. ERI analysts are in a unique position to influence critical, business decision-making, not only by reducing their own exposure to judgment bias, but also by influencing leadership and stakeholders’ awareness of common risk misperception and measurement fallacies. This Webinar will offer an introductory overview and a refresher of JDM principles for ERI analysts, offering immediate opportunities to improve the team and organization’s discourse about risk and its judgment.
·Key Decision Science Lessons for ERI Analysts ·Risk: A Special Kind of Judgment ·Challenges of Popular Risk Metrics and Models ·Top Biases and Heuristics for Security & Risk Professionals ·Shaping Successful Risk Conversations with Decision Makers ·Etc.
ERI 202: Crisis Management Primer for Intel Analysts
Synopsis: Providing Issues & Crisis Management (CM) support remains one of the core functional priorities for ERI teams. While most analysts working in large, multinational organizations become quickly familiar with the organization’s CM customs, practices, and leadership, few receive any formal training to CM standards and best practices. This class is specifically designed with the intelligence analyst in mind, and his/her opportunities to anticipate and add value to each phase of the CM life-cycle with strategic and tactical decision-support information products.
·Key Principles, Objectives, and Elements of Corporate Crisis Management & Planning ·The Evolution of CM: Information Age Challenges and Opportunities ·Crisis Communication & Information ‘Publics’ ·Producing Early Warning intelligence and a Common Information Picture (CIP) ·Knowledge Management Methods & Tools for Crisis & Issues Management ·Etc.
ERI 205: Intelligence Support for Major Events Security
Synopsis: Whether for an annual shareholders’ meeting, a company-wide rally, or for brand activations during major events such the Olympic Games and the World Cup, ERI analysts will periodically be called upon to provide critical information support and analysis of risks, threats, and vulnerabilities, working with the company’s security and event planning staff. The value of such contributions is a function of the analyst’s familiarity with cross-functional objectives and best practices, key roles and responsibilities – both internal and at relevant governing bodies – and with available resources and tools. This webinar will focus on accelerating the analyst’s experience and effectiveness as a Major Events Security Planning team member for any enterprise.
·Major Events Security Planning Principles and Domains of Concern ·Key Risk Intelligence Objectives, Sources, and Methods ·Anticipating and Overcoming Collaboration and Legacy Challenges ·Developing Critical Internal and External Liaisons ·Resources and Operations Planning Tips ·Etc.
EPE 210: EP 3.0 - Introduction to 3rd Generation EP Programs
Synopsis: This Webinar provides an overview and introduction to the principles of the next-generation protective security operations. Focusing specifically on corporate EP operations primarily based in highly industrialized nations, the presentation will trace the evolution of the functional mission and objectives, providing the logical and management framework to plan and conduct adaptive and outcome-driven EP programs and protective details. The content is designed to benefit security, protection, and risk intelligence professionals regardless of their seniority or the maturity of the programs they manage or belong to, providing insights and management tips with immediate applicability and measurable value-add.
·The Emergence of Specialized Protective Security ‘Camps’ ·Defining EP Goals and Mission Objectives ·Key Threat Vectors and Risk Domains for the Corporate Protectee ·Transitioning from Protocols to Outcome-Driven, Adaptive EP ·Introduction to the PROTECT Model for Critical Information Management ·Etc.
EPE 212: EP Program Performance Tracking & Measurement
Synopsis: Corporate EP programs must be able to demonstrate efficacy and ROI just as any other enterprise function. Establishing comprehensive performance and success metrics will often lead to greater program longevity and funding support, ensuring that program stakeholders other than the protectees - such as department heads, the Board of Directors, the CFO, etc. - can appreciate the scope and impact of protective operations. This Webinar will explore performance measurement challenges and opportunities for program leads and protection professionals elevating the discourse on functional accountability and value proposition.
·Characteristics of Successful Budgets ·What to Track and Why · Performance Tracking and Measurement Tools & Apps · Tracking for Threat Assessment and the Business Case · Engaging and Communicating with Key Stakeholders · Etc.
EPE 215: In-House vs. Contracted – How to Maximize EP Vendors Effectiveness
Synopsis: In-House EP programs often rely on contracted resources, either for embedded roles or for ad-hoc support. Both program managers and contractors face numerous and unique challenges, but share a common goal to ensure consistent and effective services that integrate seamlessly with the program’s objectives and standards of practice. This Webinar is aimed at both detail leads and vendors or independent contractors with an interest in maximizing the ROI of contracted relationships and reducing the likelihood of friction or critical incidents whether working together on a half-day assignment, or establishing long-term relationship.
·Understanding the In-House and the Vendors’ Perspectives ·Key Challenges and Opportunities for Program Managers · Financial, Practical, and Legal Considerations · Maximizing the Contracted Resources Value-Add · Communicating the Value of Blended Models to Program Stakeholders ·Etc.
EPE 220: The PROTECT Model: Application for EP Operations Design & Execution
Synopsis: Within the course of one week, your protectee may travel across three continents, engage in dozens of official and personal activities, and confront the most diverse risks and circumstances. No single protective posture or protocol will fit each of the business demands, threats, and vulnerabilities of today’s senior executives, and those EP specialists who apply the one-fits-all model are destined to rapid sidelining. Rather, an adaptive, outcome-driven approach needs to be able to constantly adjust, adding value to varying circumstances and leveraging any available resource or opportunity – all of which comes at a considerable increase in complexity for planning and executing protective details. The PROTECT model is the only decision support framework designed specifically for the management of third-generation EP details, helping specialists and detail leaders conduct successful protective operations.
·Step-by-step exploration and examples of each of the PROTECT elements (Principal, Risks, Opportunities, etc.), applied to both overall program design and single protective details. (See EPevolved.com for additional information on the PROTECT framework.)
ERI/EPE 211: Introduction to Protective Intelligence 2.0
Synopsis: Gone are the days where Protective Intelligence was strictly synonymous with Threat Assessment. Today’s Executive Protection (EP) programs focus on much more complex and encompassing mission objectives, thwarting risks and threats occurring largely in the information and communication spheres. The volume and formats of information critical to mounting an effective EP operation, to be safeguarded on behalf of the protectee, and needed to achieve true situational awareness, demand highly effective information management strategies and protocols. This Webinar will introduce participants to the evolution of the function, and to the full spectrum of critical information and intelligence domains which sustain effective executive protection programs.
·The Evolution of Protective Intelligence Programs ·Top Protective Intelligence & Critical Information ‘Buckets’ ·Routine vs. Non-Ordinary Activities ·EP Team Engagement and Information Management ·Basic Tools & Applications – From Knowledge Management to Social Media Monitoring ·Etc.